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TRx Phone Recorder

Computer Phone Call Recording Software for PC and Mac

TRx is a phone call recording program for Windows, Mac OS X and Windows CE devices. This phone recording software allows you to manually record telephone calls and can also work as a caller ID display system as well as allowing you to put calls on-hold and play on-hold messages or music.

Designed for call centers, businesses and home use the TRx phone recorder is simple to install and easy to use. Just connect the telephone line through a voice modem, a telephony card or with a call recording adapter (see below) and you’ll be ready to record telephone calls in just minutes.

All calls are recorded with caller ID details (where available) and logs can be viewed and printed for your records. Recordings are automatically archived and can be searched through the "Find & Play" option by Date, Time and Duration. The built in on-hold feature lets you put calls on-hold and play set messages and music to play while they wait.

Is this the right call recording software?
TRx was designed for business call centers where a copy of TRx is installed on each workstation and connected to each telephone using a Handset Call Recording Connector, voice modem or professional telephony board. It can also be used in a similar way in other business environments or at home when you need to manually record one line.

For automatic recording or to record more than 1 telephone line on the same computer at the same time, the VRS Call Recorder software is required (Windows only). To download the VRS see the VRS Multiline Automatic Call Recording System. Also see Call Recording Software for a general overview of all the options available for recording phone calls.

If your are installing TRx to play on-hold messages but have a telephone system (PBX) you may need to separately install the IMS On Hold Messages Player.

Click here to see more screenshots of the TRx PC and Mac telphone Recorder

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Features
  • Records telephone calls using a voice modem, telephony card or a call recording adapter more info....
  • Save recordings as wave or mp3 files or send recordings by email.
  • Caller ID logging of all incoming calls.
  • Start and stop recording using system-wide 'hot' keys.
  • Find and Play recordings ordered by duration, name and date.
  • Speech Search recordings by keyword (requires speech engine).
  • Allows you to put calls on hold (professional music and messages on-hold included).
  • [Optional] Displays caller ID of all incoming calls (subject to hardware and telephone network features).
  • [Optional] Play Recording-started, recording-stopped announcement and record tones during call recording (subject to hardware).
  • Integrates with Express Burn to archive audio recordings to CD.
  • Edit recordings with a linked WavePad Audio editor.
  • Suitable for recording mobile cellular calls. See Call Recording Adapters for hardware.
  • Automatic mirror of recordings to an alternative (network) folder for backup.
  • Regulate recording volumes levels automatcially

System Requirements

Telephone
Recording Windows
  • Windows 95/98/2000/Me/XP/2003/Vista.
  • [OPTION1] TAPI compliant (100%) telephony device. This includes most voice modems or a professional telephony card (eg. CAHTA, CallURL, etc.). more info...
  • [OPTION2] Phone to computer sound in connector (call recording adapter). more info...

Telephone
Recording Mac OS X
  • Mac OS X 10.0 or above
  • Phone to computer sound in connector (call recording adapter). more info...

    Note: The Mac phone recording software only works with a connector (not a modem).

Telephone
Recording Windows CE
  • Pocket PC 2003
  • Smartphone 2003 (Windows CE 4)
  • Windows Mobile 5 Pocket PC
  • Windows Mobile 5 Smartphone
  • Windows Mobile 6

    Note: No further hardware is required.

 
TRx Phone Recording
Introduction
Features
System Requirements
Screenshots
Download
 - for Windows
 - for Mac OS X
 - for Windows CE (Win)
 - for Windows CE (Other)
Pricing and Purchase
Developers SDK
Technical Support
Questions (FAQs)
 
 
Languages
en Español
 
 
Related Software
Call Recorders
Multiline Recorder
VoIP Recording
Call Conference Server
Audio Editor
CD Recording Software
On Hold Player
Answering Attendant
More Audio Software...
 
 
Related Hardware
Call Recording Adapters
Voice Modems
Telephony Boards
Headsets
 
Download
The TRx Computer Call Recording Software can be downloaded by clicking on one of the following links. Once downloading is complete, run the file which will automatically setup the software. The complete manual is included. Once you have run the setup file, click on the Help button for a guide to using TRx. Please note that you must turn off your modem's "Wait-for-dial-tone" setting before using the TRx (refer to Help for more information).

Call Recording Scenarios
The TRx Call Recording System supports a number of different hardware setups. For a step by step guide to setting up your system to record phone calls, please see our Call Recording Scenarios page.

More Information

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