Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).

Renex II is a top quality puzzle game from the class of "5-in-a-line" games. Excellent 3D-rendered graphics and a great number of user's settings. The game is supplied with three built-in themes (skins) and 1 plug-in theme. Moreover, on our site you can always download additional plug-in themes. You will also have an opportunity to create and add your own plug-in themes.download additional plug-in themes on http://www.nordosteam.com/themes.exe

SolSuite 2002 is a high-quality collection of 342 different Solitaire Card Games with an excellent interface providing good graphics and animation. All your favorite Card Games are implemented: Klondike, FreeCell, Spider, Pyramid, Golf, Busy Aces, Canfield, Forty Thieves, Diplomat, Four Seasons, Poker Solitaire, Flower Garden, Rouge et Noir, Scorpion, Monte Carlo, Sultan, La Belle Lucie, Gaps ... and original solitaires that you cannot find elsewhere. Never play the same game twice as each Solitaire has more than 9 trillion (9,999,999,999,999) possibilities.

RemodelCost Estimator for Excel. Remodel Construction Cost Estimator. Designed for remodelers, contractors, architects, insurance adjusters and individuals with a remodeling project. Built-in user-modifiable unit cost data for local city indexes and all cost categories covering remodel construction. Selections are made using a step-by-step wizard interface which requires no construction knowledge or experience. Reports include price quotation.

Learn typing with this typing tutor. Learn how to type or improve your typing. Learn to type with this engaging, full-featured program. Improve your already-excellent typing skills. Become a master of typing.

SysGuard is a very powerful, reliable and easy-to-use system locker that's used in homes, schools and businesses all around the world. It completely locks down your computer, denying access to anyone who doesn't know the passphrase. SysGuard has many features and options, making it an excellent tool for preventing unauthorized access to your computer!

Easy CD Ripper is an all-in-one music tool for CD ripping, and media file converting.It digitally extracts audio CD tracks to audio formats MP3, APE, WAV, WMA9, VQF, OGG with excellent output quality and high ripping speed. Even more, it can clone Audio CD into Image file bit by bit perfectly. Included file converter supports converting audio formats MP3, WAV, WMA9, APE, VQF, OGG from one format to another. Additionally in the support of advanced plugin-able kernel, Easy CD Ripper possesses unlimited expansion and support unlimited music formats.

A platform game that combines arcade action, excellent 3D pre-rendered graphics and addictive gameplay. Take control of "Colin the Coin" in his battle to defeat the evil bank note Flash and to retrieve the lost coins. Flash has scattered the coins throughout England, Scotland, the USA, Egypt and Japan and has left some "friends" to guard them. Moving and collapsing platforms, springs, spikes and water make this a challenging, yet fun game.

Profit Contribution Breakdown allows you to identify the level of surplus/profit generated by components of your business. This component performance is combined with indicators for future potential and business ability to identify areas that will maximize current and future performance. Summary recommendations are provided for each breakdown and results presented in graphical and tabular form.

The ExpenseMonitor makes the tracking simple and easy and yet powerful enough to make the analysis of your spending pattern. It calculates the monthly totals, saving, and charts on the fly! It provides a comprehensive yet flexible list of expense categories/items, which can be grouped into recurring, and tax-deductible expenses. Yearly consolidation can be made on a click. Search ability and sum calculator make bill consolidation easy.