Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).

ApacheTray adds convenience to your everyday job with Apache HTTP Server. Now you can start, stop and restart Apache for Win32 with one click. Also you can run other programs at Apache start, stop and restart, and view error.log with internal viewer. Apache 2.0.x fully supported. Apache configuration editor with syntax highlighting.

file encryption tool.It protect the privacy of your sensitive files and e-mail messages by encrypting them with the highest level of security.Includes ability to store several files and folders in one encrypted archive. Ability to make self-decrypted Archive. Drag and Drop support.hides them within a graphic file. It is integrated into Windows Context Menu.

BizDefender is a powerful monitoring and surveillance tool that is useful on all Windows platforms. BizDefender allows you to monitor and record all system keystrokes, websites visited, windows viewed, applications ran, internet connections, passwords used, internet chats and even take snapshots of the desktop. In addition the powerful efficiency calculator will enable you to see whether your company is making money or not with one application

Company records and database files are accidentally deleted every day. Before utilities like Undelete, system administrators had to slog through backup tapes, hoping no corruption or gap made the file unrecoverable. Backups were really designed for catastrophic data-loss recovery, not individual file recovery. This freeware for Windows NT/2000/XP can scan your hard drive partitions and list all deleted files that may still be recoverable. As an emergency recovery solution, it is intended as a first step and requires that you purchase Undelete 3.0 in order to recover any files you may want back. This requires administrative privileges.

Use your ICQ number to power your own configurable electronic business card which can be distributed across the net or on CD-ROM. Features include online status, email and instant messaging facilities, chat requester and own chat room. Holders of your Contact Card can even visit your website using the built in browser, branded with your logo. ICQ Contact Card is great for providing product support, increasing web traffic and for providing a human touch to any online service or business. One of the great things about ICQ Contact Card is that card holders DO NOT need to be ICQ account holders themselves to access the majority of features. Once configured an ICQ Contact Card is very small and compact. Typically when zipped up for distribution the file is less than 500k and can be downloaded in under two minutes even when using a dial-up account.

eFormX Kiosk Control used by Sybase (the 3rd largest Database Company in the World) gives you control over what applications can run on the Windows Desktop. It stops a User from opening an application that has not been added to the Trusted Application list. Kiosk Control stops malicious users from closing your running Screensavers or Applications. Lock down Ctrl+Alt+Delete, Task Manger, Internet Explorer File Download, Print Dialogs, Alt+F4, Startup Keys, and many other tricks a hacker might use to gain entry into Windows utilities. Control entry into the MS-DOS Console!

Convert MP3 file into: CD compatible WAV MPEG I Layer 3 resampling (.MP3) Window Media Audio 8 (.WMA) NTT Cyber Space Lab's Audio (.VQF) Ogg Voribs file (.OGG) Mp3 To All Converter can be used to create custom CDs or free your hardisk's space with wma, vqf, ogg which is two times smaller then 128kpbs mp3, but has great quality! Convert all your mp3 to ogg now.

When you read the Dimwit's Dictionary, you wonder if you learned English or a foreign language. It features an exhaustive list of words and phrases that are "dimwitticisms" and must be eradicated from our speech and our writing. It's a companion to the Dictionary of Concise Writing. With these two books and through untiring work we may evolve from the everyday English to the elegant English.

Dynamic Biorhythms is an advanced multilingual tool for the analysis, forecast and comparison of biorhythms cycles of any person. Besides, the software will provide you with a plenty of additional information such as: Moon phase graphics for each date with the Lunar day descriptions a Zodiac and Chinese Zodiac signs for each date and person - also with the context-sensitive descriptions Integrated I-Ching hexagram builder etc.